Keeping you warm in winter
When it comes to managing your energy account and keeping yourself safe and warm, there are times when a little extra help can make all the difference. Warm Home Discount is a government-led scheme to give a one-off credit of £140 to customers who need a helping hand in the winter months.
Am I eligible for the Warm Home Discount?
The Warm Home Discount scheme is split into a ‘Core’ group and a ‘Broader’ group:
- Core group – If you're in this group you’ll receive a letter direct from the Department for Work and Pensions (DWP). If you receive this letter, you don’t need to contact us and the letter will tell you what you need to do next. You’re in this group if you or your partner are the named electricity account holder and receive either of the following:
- The Guarantee Credit element of Pension Credit only (not just the State Pension).
- The Guarantee Credit element and the Savings Credit element of Pension Credit
Broader group - If you don’t qualify for the Core group you may qualify for the Broader group. You’ll need to be a domestic electricity account holder or the spouse or partner of the account holder and you must meet certain criteria. You can read our qualifying criteria for more details. If you think you match, apply using our online application form here.
You can also visit www.gov.uk/the-warm-home-discount-scheme for more details.