Smart: Pay-As-You-Go
Top up whenever, wherever.
Manage your account at the tap of a button
At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button - anytime, anywhere.
Download our app today - it's free and once you register, your payment information and unique top up codes are securely stored - so next time, you'll be able to top-up your meter in seconds.
Top up using Smart Pay online
Our online Smart Pay system means these last minute visits to the nearest PayPoint can be a thing of the past. Create an account and manage all your payments online or make one-off payments as and when you need to. All you need is your unique top-up code to get you started.
Smart Pay-As-You-Go... your quick start guide!
There are a number of other benefits available for our smart Pay As You Go customers, and different ways to pay if you don't have a smartphone - we want to help you understand your energy usage and be there when you need a backup:
- Friendly credit - Making sure your supply stays live (until 10am) if you run out of credit overnight, on a weekend or a bank holiday
- Emergency credit - Each meter comes with £5 emergency credit
- In Home Energy Display - No need to go to the cupboard to check your credit status or your recent usage, your IHD will display all this information for you!
- Top up in-store, online or via our Swift app - the choice is yours
Smart's really easy to use. Here are some simple steps to get you up and running.
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No more need for keys and cards
Smart meters are ideal for Pay-As-You-Go as you no longer have to worry about inserting a card or key into the meter. We’ve got a range of smart, simple top-up options to suit you...
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Top-up anywhere, anytime
Take the hassle out of topping up with Swift payg
Get our stress-free app today, so you can focus on the important things:
- Top-up in a few simple taps
- Add a new bank card to your account
- Keep track of your previous top ups
Don't want the app? That's okay, you can still top-up online using our Smart Pay option from the comfort of your sofa.
Create an account and manage all your payments online or make one-off payments to tide you over until your next trip to the shops – it’s up to you. Once your account is up and running, you can even pay by text if you want to.
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Keep track of your spend
On your smart in-home display unit, you can use the History button on the Transactions screen to view your current balance and recent top-up activity, to help keep track of how much you’ve spent and what’s remaining.
How to access your emergency credit
When your pre-payment credit gets low, your IHD will make a noise to alert you.
You’ll have the option to access £5 of emergency credit per fuel to keep things running until you can get topped up.
To access it from your IHD, simply hit the E-Credit button on the Low Credit screen. Once you do, you’ll see the credit start to count down, and this is your cue to run out to your local PayPoint and get topped up! It's just as easy to access directly from your meter, just press 7 on your meters keypad and follow the onscreen instructions.
If you don’t top up before the emergency credit runs out, you’ll be cut off and have to reconnect when you do top up again. Remember that you’ll need to repay the emergency credit you’ve used when you top back up too.