Spark Energy to freeze cheapest tariff during winter
Oct 22, 2013 by Spark Energy
It’s good news today for those thinking of switching their energy supplier. Spark Energy launched the cheapest variable tariff on the market in September 2013 and will not be increasing rates this winter.
Chris Gauld, Managing Director of Spark, said, “we launched Spark Advance 2 just over a month ago. Although it’s a variable tariff, customers have our commitment that there’s no need to worry about increases over the next few months".
William Russell and his Customer Service team have been talking with customers this week after recent price hikes by SSE and British Gas. He said, “people are worried about their costs increasing, especially as winter approaches, so I’m delighted that we’re able to freeze the rates on Spark Advance 2 this winter. I would really encourage customers to visit our website and compare prices today because the tariff won't be available for long'.
Three of the 'Big 6' energy companies have increased their prices recently - npower being the latest with a 10.4% increase - and the rest are expected to follow. When asked if Spark would be increasing prices on their other tariffs Chris Gauld said:
"Inevitably we'll have to reflect higher wholesale and distribution costs like the other energy companies. Customers on our Standard tariff will continue to benefit from our Price Commitment to be equal to or cheaper than the alternative 'Big 6' tariffs. He added “due to a change in Ofgem's industry regulations we're in the process of making our tariffs simpler and easier to understand and we'll be writing to our customers over the next few weeks to explain these changes.”
Spark Energy now employ over 200 people and aim to set a bold new customer service standard in the energy industry.
For more information about Spark Advance 2 please click here