How to contact us

You are able to manage your utility account with us entirely online, but we appreciate that sometimes things can come up which require more help.

Our team can be reached between 8am and 8pm Monday - Friday in any of the following ways:

t. 0845 034 7474

e. click here

On Facebook or Twitter between 9am and 5pm Monday - Friday:

Or by post:  Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB

Please note that in order to ensure you receive the best possible experience when speaking to our representatives, our offices are closed each Wednesday between 2pm and 4pm for staff training.