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Who We Are

who we are

Spark is an energy company

Seems simple enough and it is. All we have to do to be a great alternative to the "Big 6" utility companies is deliver the best customer service, lower prices, innovative benefits and greener energy. So here’s how we do it...

Best Customer Service

Whenever or however you choose to contact us at Spark, you will be assisted by someone just like you. We’ve made sure that our Customer Service Team includes a broad range of people so we can speak to you on your level. From students to senior citizens you’ll be able to speak to someone who understands you.

We also go the extra mile by paying our customer service team substantially more than the competition. We believe that by taking excellent care of our team, they will take excellent care of you.

Oh, and we’re based in the UK. Not far away.

Lower Prices

Being a new company, we are in a position to use leading edge technology. This technology has aided us in substantially reducing the paperwork, internal phone calls and meetings that would typically raise costs all around. You save, we save, or put simply, lower overheads deliver lower prices. Job done.

Innovative Benefits

We read an article recently which underlined the fact that the U.K. has the least innovation of any European country when it comes to utility pricing plans and customer benefits. Time to make a change.

We’ve developed a number of benefits for our customers based primarily on their input and what we can purchase inexpensively due to our huge volumes! We’re just at the fledgling stage of think tanking, so feel free to contribute your thoughts and ideas.

Green Energy

This should really be compulsory for any energy company. The "Big 6" produce a minimum of their electricity by way of renewable resources, primarily because they simply can’t source enough of it, cheaply enough, to service their huge customer base. Not so at Spark Energy.

Over the next few years, we will be busy obtaining secure renewable fuel sources with a view to providing 100% of our customers electricity requirements via renewable sources. Whilst this is a challenging target, we believe it's not only good for the planet but makes good commercial sense.