Spark Energy has begun work on a brand new website in partnership with Byng Systems.  The new site will offer far greater functionality for both customers and partners along with much improved look and feel and easier navigation.

The first phase will complete in March and will allow customers to view bills, submit meter readings and re-bill where appropriate saving the time and inconvenience associated with estimated billing.

Byng Systems is an innovative technology company that specialise in creating simple to use and modern web applications for businesses. This is achieved by designing and implementing information management systems that are user friendly and easy to use.

Together, Spark Energy and Byng Systems have sat down and done just that with an objective to improve the customer experience. The result is a system that is better for everyone.

‘Byng Systems are proud to work with a successful and growing utility company that puts significant focus into customer satisfaction. We hope to stand by their side and support them through their development’ -Chit Ratnayake, Commercial Director, Byng Systems.

‘This is the first of many improvements Spark Energy will be making to the customer experience in 2011.  We are very much looking forward to a productive future relationship with Byng Systems.’ – Dave Richardson, IT Director – Spark Energy.