Utilities solution grows to meet high demand
Lettings Gazette

Spark Energy, the specialist supplier of utilities to the lettings industry announced further expansion fuelled by continued high demand from lettings agents and their commitment to 1st class customer service.

As an OFGEM licensed supplier of gas and electricity Spark Energy offer a tailored solution to the lettings market reducing tenant utilities admin and providing an additional income stream for agents. In response to the continued demand from letting and estate agents in the UK Spark have recently announced a doubling of their regional business development team as well as the relocation of their head office.

Director of Sales Chris Gauld commented "The market is crying out for a tailored solution to tenant utilities management. As an independent energy company we have complete control over pricing, commissions and customer service delivery. It's an area that is largely ignored by the big 6 and the existing resellers and brokers have little control over ongoing service delivery.

"We allow our clients to concentrate valuable resources on core business as well as creating an additional income stream. It's a win-win and the reaction in the industry has been overwhelmingly positive."

"As a result we are investing further in local business development managers to further enhance our agents experience and support network as well as relocating our head office to aid the growth of our dedicated customer service teams."

Although licensed to supply energy to anyone wishing to switch provider it's the opportunity for property management agents to aggregate the energy for entire property portfolios which is really catching the imagination. In return Spark Energy provide dedicated Partner Managers, employees based in the UK whose name, mobile number and email address are supplied to the agents, relieving the frustration caused by large call centres. Spark look after the administration surrounding the change of supply and change of tenant process and even cover the cost of energy during short void periods between tenancies.

This may sound like a good deal in itself but it gets even better, agents also benefit from a fee for every property switched to Spark Energy so for a typical property management company with 300 properties income amounts to around £13,500 over 3 years - and Spark do all the work.

The tenant will also benefits from a price guarantee, renewable energy targets and commitment to excellent customer service.

If you would like to know more then please telephone Spark Energy on 0845 869 4002 or visit www.sparkenergy.co.uk